Recruitment & Retention Coordinator, Teen Pregnancy Prevention Partnership (TPP)

About AccessMatters

AccessMatters, a non-profit, public health organization located in Center City Philadelphia, envisions a future where every person has the health care and information they need to thrive.  In service to that vision, AccessMatters’ mission is to protect, expand, and enhance equitable access to sexual and reproductive health care and information for all people.  Our team strives to advance our mission in accordance with these guiding principles:  (1) sexual health is an essential component of health and wellbeing across the life span; (2) access to quality, affordable health care – including sexual and reproductive health care – is a fundamental human right; (3) every person, family, and community deserves to be treated with dignity and respect; (4) programs and services should be evidence-based, prevention-focused, and person-centered; (5) organizational excellence is best achieved through a culture of inclusion, diversity, innovation, professionalism, and accountability; (6) clients, volunteers, staff, partners, and supporters should be treated with kindness, dignity, and respect in a trauma-informed and culturally responsible environment; and (7) everyone deserves a caring workplace environment that fosters trust, teamwork, creativity, and work-life balance where work is enjoyable and where staff are supported in their professional development and their pursuit of excellence.

Job Summary

The Teen Pregnancy Prevention Partnership (TPP) Project, aka, Philadelphia Youth Power/PHLYP

AccessMatters has been selected to implement the Philadelphia Teen Pregnancy Prevention Partnership to replicate the Power Through Choices training curriculum with youth in foster care.  Branded as “Philadelphia Youth Power, or “PHLYP”, this innovative training project will focus on creating accessibility to programming during and after COVID, and it will replicate a learning curriculum that was designed specifically for youth in foster care and to be trauma-informed and inclusive of all genders and sexualities.  To launch this project, AccessMatters will partner with two of the city’s largest Community Umbrella Agencies (Tabor and Turning Points For Children), the curriculum developer (Power to Decide), and the adolescent health divisions of two leading pediatric hospitals (CHOP and St. Christopher’s).   

The Recruitment & Retention Coordinator-TPP

Reporting to the Project Manager-TPP, the Recruitment & Retention Coordinator coordinates and executes the recruitment, enrollment, and retention activities necessary to implement the Power Through Choices curriculum with youth in foster care.  The Recruitment & Retention Coordinator also coordinates the youth advisory committee, which consists of external stakeholders and volunteers. perform other day-to-day administrative activities to ensure that project deliverables are met in a timely way. The Coordinator will interact both with AccessMatters’ internal team members and external partners, including selected Philadelphia foster care agencies, pediatric hospital partners, consultants, youth participants and their parents, community-based partners, government representatives, and the general community.  This position will be a member of the Training and Capacity Building team, which resides within the Strategic Initiatives department of AccessMatters, and is expected to participate in all departmental meetings and activities as needed. This position is full time and non-exempt.

Essential Functions

Reporting to the Project Manager-TPP, Recruitment & Retention Coordinator will:

Collaborate with Program Partners to Recruit and Enroll Youth Participants and Their Families to the Program

  • Work closely with select Philadelphia foster care agencies and other program partners to develop outreach strategies to identify potential youth participants and increase program enrollment.
  • Work with program partners and Communications and Policy Manager to develop communication strategies and provide guidance on developing promotional materials to recruit youth and their families.
  • Plan and execute promotional events to recruit new participants.
  • Guide and monitor course registration for all new participants.
  • Implement system of communication (texts, calls, emails, social media messaging, etc.) with individual adolescent participants and their families to ensure all interested youth are able to participate in and complete the program.
  • Coordinate and participate in outreach, special events, trainings, programs, projects, meetings, and other initiatives as assigned.

Collaborate with Program Partners to Retain Participants and Their Families for Program Completion

  • Track participant progress through curriculum sessions.
  • Communicate regularly with participants to encourage ongoing participation in the program, including redirecting them to new course tracks if scheduling is an issue.
  • Distribute incentives to youth based on completion of course curriculum and evaluations, maintaining accurate records in order to meet fiscal and program requirements.
  • Implement evaluation tools to assess the goals and objectives of course programming, monitor course evaluation data, and partner with Research, Evaluation, and Data (RED) team for analysis.

Coordinate the Youth Advisory Committee for PHLYP

  • Work with Project Manager, foster care agencies, and other partners to identify and recruit youth in foster care to join the Youth Advisory Committee for PHYLP.
  • Schedule and coordinate Youth Advisory Committee Meetings
  • Engage Committee members in developing strategies for recruitment and retention activities
  • Work with Project Manager to assure that Committee members can participate in program planning meetings with other partners and key stakeholders.
  • Manage distribution of participant stipends, incentives, and professional development opportunities, in compliance with all program and fiscal procedures.

Assist with Program Operations and Goal Attainment

  • Maintain close communication with supervisor and meet regularly with program team to report and review progress.
  • Collect and process program data and paperwork, maintain and regularly update program database in an accurate and timely way, and generate reports as required by management.
  • Coordinate and complete routine administrative duties including filing, shredding, collating, stocking, and other operational needs.
  • Adhere to all program guidelines and protocols and protect client information and records at all times in compliance with agency Confidentiality Policy and applicable law.
  • Maintain high ethical standards and conduct regarding confidentiality, integrity, dual-relationships, and professional behavior overall.
  • Coordinate and participate in special events, trainings, programs, projects, meetings, and other duties as assigned.

Coordinate and Engage in Program Promotion and Community Outreach and

  • Manage the logistical details and components of program events to ensure smooth delivery of trainings, workshops, and other outreach initiatives for internal and external participants, including but not limited to: booking and setting up venues/sites; managing event schedules and deadlines; communicating instructions and timelines to participants; ensuring that appropriate material and other equipment is ready for use.
  • Assist in the production, packaging, and distribution of educational materials and promotional items directed toward youth, including fact sheets, brochures, promotional items, and other publications.
  • Represent AccessMatters on coalitions and committees as relevant to agency agendas and mission.
  • Stay informed of current information, trends, and best practices in the fields of youth development, education, adolescent, reproductive, and sexual health; stay current on relevant topical information and changes in services at key providers.
  • Participate in supplementary activities including: research, attendance at external trainings, community education, outreach, site visits, and others as assigned.

Knowledge, Skills and Abilities

  • Ability to work with individuals under the age of 18 – Federal and State Criminal Clearances, and State Child Abuse Clearances required.
  • Demonstrated knowledge of positive youth development and empowerment; experience with education administration and/or student services strongly preferred.
  • Ability to engage consumers and facilitate educational programs in diverse settings.
  • Ability to perform with a high level of confidentiality, discretion, and integrity.
  • Demonstrated ability to manage multiple details accurately, on time, and under pressure required; event management experience strongly preferred.
  • Ability to monitor expenditures and follow fiscal procedures.
  • Ability to self-manage, independently prioritize, solve problems, and effectively handle multiple tasks and projects simultaneously, while taking direction as needed.
  • High degree of customer service skills and philosophy, to include professionalism, responsiveness, and follow through, to deliver high quality support services to external and internal clients.
  • Proficiency with Microsoft Office Applications (Word, Outlook, Excel and PowerPoint).
  • Proficiency in varied electronic communications tools through assorted social media and web platforms, including texting, video chats, and direct messaging.
  • Demonstrated ability and desire to work with in a multi-cultural and multi-disciplinary team environment, serving diverse populations and institutions across a broad spectrum of community and clinical providers within the fields of sexual and reproductive health and maternal and child health.
  • Knowledge and experience working with diverse communities and colleagues with demonstrated cultural humility and responsibility.
  • Demonstrated commitment to racial equity and trauma-informed care principles.
  • Demonstrated ability to lead and work in project teams and manage multiple projects with multiple deadlines and priorities.
  • Superior written and verbal communication skills, coupled with highly developed interpersonal skills and demonstrated ability to facilitate meetings.
  • Flexible and open to changing priorities and managing multiple tasks effectively within a compressed timeframe.
  • Ability to work outside normal business hours, as needed (e.g., scheduled nights and weekends).

Education and Experience

  • Bachelors degree preferred, especially in relevant programs of study. Relevant industry specific experience may be considered in lieu of degree where possible.
  • Experience working with youth, particularly youth in foster care preferred.
  • Experience working in counseling, community-level or client-level health education, especially in the fields of youth development, and/or sexual and reproductive health.
  • Prior experience with administration of a Learning Managment System preferred; experience in education administration and/or student services highly desired.
  • Eligible for all city and state mandatory clearances, e.g. criminal and child abuse clearances.

How To Apply

HOW TO APPLY:  Submit cover letter and resume to the Recruitment & Retention Coordinator-TPP position posted at our online career site, by going to this link:  Address cover letter to Elaine Petrossian, Vice President, Human Resources & Operations.  Please include salary requirement and potential start date.  No calls, please.  Applications will be reviewed in a rolling basis with priority to those received by August 31, 2020.

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