Program Manager, State Opioid Project

November 2018

Job Summary

Reporting to the Director of Family Planning, the Program Manager will manage and oversee implementation of AccessMatters’ state opioid project, which aims to increase access to family planning care for women with Opioid Use Disorder.  The Program Manager will do this by coordinating statewide trainings and data collection efforts and by developing partnerships with substance use treatment centers and outpatient behavioral health facilities. In addition, the Program Manager will assist with programmatic infrastructure development.  Additionally, this position will manage daily program tasks, including but not limited to: communications, reports, contracts management, data monitoring, training, and capacity building activities.  The Program Manager will interact with AccessMatters’ internal team members and external stakeholders, including consultants, community-based partners, government representatives, and the general community. This position will be expected to participate in all departmental meetings and activities as needed.  As a program leader, the Program Manager also advances AccessMatters’ organizational mission and strategic vision, serving as a role model for staff.  This position is full time and exempt.

Essential Functions

The Program Manager, State Opioid Project, will:

Implement and Oversee AccessMatters’ Multi-Faceted Pilot Project to Build Linkages between Family Planning Organizations and Behavioral Health/Substance Abuse Treatment Centers

  • Develop and oversee workplan for 3 year project, ensuring the implementation of overall program goals and objectives.
  • Execute sub-contracts to partner organizations and provide program oversight and guidance to program partners.
  • Coordinate statewide trainings with internal training team and partner organizations, including a family planning and pregnancy intention training for behavioral health providers.
  • Coordinate data collection with internal evaluation team and partner organizations, ensuring appropriate data is being collected and reported.
  • Oversee and monitor online training component of the project.
  • Develop partnerships with at least 2 substance use treatment centers and execute MOAs to allow AM to conduct on-site sexual and reproductive health counseling with clients and professional development trainings for staff.
  • Develop and submit regular programmatic reports to funder as required, and provide updates and written reports on all program activities.
  • Implement the counseling and referral model in a minimum of two behavioral health outpatient facilities in Philadelphia.
  • Build strong referral relationships with entities that provide essential support services and other partnerships.
  • Supervise and utilize a Counselor to provide individual counseling sessions and health education sessions at outpatient facilities for regional pilot.
  • Coordinate daily program activities including staff assignments.
  • Develop and update essential protocols and procedures for the project. 

Advance the Mission of AccessMatters and Fulfill Organizational Duties

  • As a Program Leader, exemplify our Core Values and dedication to a culture of excellent leadership, in which leaders foster an environment where staff feel valued and appreciated, where all staff hold themselves accountable in service to our community and stakeholders, and all staff eagerly pursue excellence.
  • Consistently exercise discretion and sound judgment to analyze, interpret and act, evaluating possible courses of conduct and making decisions for the best outcomes for the client, team and the organization.
  • Maintain high ethical standards and conduct regarding confidentiality, integrity, dual-relationships, and professional behavior overall, representing AccessMatters effectively and positively to all internal and external constituents.
  • Create and maintain an inclusive and equitable work environment that is respectful of all, embraces diversity and equity, and includes diverse perspectives and talents in problem-solving.
  • Perform other duties as assigned.

Knowledge, Skills and Abilities

  • Knowledge of and ability to explain HIV infection and sexually transmitted diseases, HIV care and prevention interventions, and their effects on diverse populations and in the most impacted communities
  • Knowledge and ability to counsel people on family planning and related reproductive health, as well as issues that influence positive reproductive health outcomes
  • Knowledge of health care delivery systems and quality assurance concepts.
  • Knowledge of and experience within the sexual and reproductive health environment and maternal and child health field, including policy, funding streams, and support of diverse sexual and reproductive health programming.
  • Experience managing linkage/case management services.
  • Excellent supervisory and staff development skills and team leadership abilities for multidimensional program activities.
  • Demonstrated ability to lead and work in project teams and manage projects with multiple deadlines and priorities.
  • Demonstrated ability and desire to work within a multi-cultural and multi-disciplinary team environment, serving diverse populations and institutions across a broad spectrum of community and clinical providers within the fields of sexual and reproductive health and maternal and child health.
  • Knowledge and experience with diverse communities with cultural competence.
  • Superior written and verbal communication skills, coupled with highly developed interpersonal skills and demonstrated ability to counsel others and facilitate meetings
  • Flexible and open to changing priorities and managing multiple tasks effectively within a compressed timeframe.
  • Excellent assessment, problem-solving, and negotiation skills
  • Eligible for all city and state mandatory clearances, e.g. criminal and child abuse clearances

Education and Experience

  • Bachelor’s Degree required, Masters in in Public Health, Social Work/Human Services or related field (or equivalent field experience) preferred. Relevant industry specific experience considered in lieu of college degree where possible.
  • 3 years of program management experience in family planning, substance use disorders, HIV care and/or prevention, health education/ community based services, or related disciplines.

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