Deputy to the Vice President, Health Access & Service Delivery

October 2018

Job Summary

Reporting to the Vice President, Health Access & Service Delivery (HASD), the Deputy to the VP-HASD, leads the quality management team and function for AccessMatters.  In addition, the Deputy manages the Pennsylvania Perinatal Partnership Program and supports the Ryan White Part D activities, ensuring that program workplans are implemented and deliverables are met.  As a program leader, the Deputy also advances AccessMatters organizational mission and strategic vision, serving as a role model for staff.  This position is full time and exempt.

Essential Functions

The Deputy to the Vice President, HASD, will: 

Lead the Quality Management Function and Staff

  • Ensure program continuity by developing staff transition plans for the HASD department.
  • Supervise Quality Management staff, including Senior Manager and Program Manager.
  • Assist in reviewing data to develop and monitor program quality indicators.
  • Identify emerging clinical issues that affect HIV positive individuals.
  • Provide targeted on-site technical assistance to sub-recipient agencies that face the most challenging circumstances.
  • Analyze and review data with a special emphasis on health equity and social or economic disparities.
  • Coordinate, support, and participate in adolescent outreach and family planning services, programs, meetings and events in the most underserved counties across the State, as needed.
  • Work with Program Directors and Managers to strengthen and actively expand provider networks.
  • Initiate relationships with youth serving agencies in target areas across Pennsylvania, as needed.
  • Stay informed about issues affecting maternal and child health and home visiting providers.
  • Conduct case conferencing with Ryan White Part D network providers.
  • Conduct network site reviews, monitoring standard Part D deliverables.
  • Ensure implementation of PHS care guidelines throughout the Part D network.
  • Support the care of pregnant and postpartum women through collaboration with Part D providers not in AccessMatters’ Part D network.

Manage the Pennsylvania Perinatal Partnership (PPP)

  • Develop annual work plan, timeline, and roles for all PPP activities, in consultation with PPP Officers.
  • Manage referrals from Prenatal and Family Planning clinics.
  • Work with AccessMatters staff and outside resources to oversee PPP trainings, program development, advocacy, and research PPP activities according to its annual workplan.
  • Work with designated AccessMatters staff to develop and manage the PPP budget, to ensure that financial obligations are met.
  • Assist in investigating funding opportunities to grow the PPP and/or establish new program initiatives, and coordinate all work to apply for funding, in collaboration with AccessMatters staff.
  • Serve on the Philadelphia Perinatal Prevention Expert Panel and the Maternal Morbidity/Mortality Review Board.
  • With direction of the PPP officers, lead monthly PPP meetings/calls, developing the agenda, distributing materials and information to PPP members, reviewing progress on workplan objectives, and providing necessary post-meeting follow-up.
  • Work with AccessMatters’ Communications & Advocacy staff to provide timely policy and budget updates and other information to PPP members.
  • Update the PPP website with timely information for PPP members and the general public.
  • Collaborate with the PPP members and AccessMatters staff to introduce the PPP to stakeholders, policy makers, MCH organization leaders, and legislators to further the visibility and mission of PPP.

Advance the Mission of AccessMatters and Fulfill Organizational Duties

  • As a Program Leader, exemplify our Core Values and dedication to a culture of excellent leadership, in which leaders foster an environment where staff feel valued and appreciated, where all staff hold themselves accountable in service to our community and stakeholders, and all staff eagerly pursue excellence.
  • Consistently exercise discretion and sound judgment to analyze, interpret and act, evaluating possible courses of conduct and making decisions for the best outcomes for the client, team and the organization.
  • Maintain high ethical standards and conduct regarding confidentiality, integrity, dual-relationships, and professional behavior overall, representing AccessMatters effectively and positively to all internal and external constituents.
  • Create and maintain an inclusive and equitable work environment that is respectful of all, embraces diversity and equity, and includes diverse perspectives and talents in problem-solving.
  • Perform other duties as assigned.

Knowledge, Skills and Abilities

  • Knowledge of health care delivery systems and quality assurance concepts.
  • Knowledge of and experience within the sexual and reproductive health environment and maternal and child health field, including policy, funding streams, and support of diverse sexual and reproductive health programming, including those related to adolescent health, family planning, sexually transmitted diseases, and HIV/AIDS.
  • Knowledge and experience in regulatory/contract compliance and Quality Management (QM) methodologies, preferably in a public health or clinical setting.
  • Excellent supervisory and staff development skills and team leadership abilities for multi-dimensional program activities.
  • Ability to review and analyze programmatic and service data to assess and monitor provider performance and quality of care and to identify trends.
  • Familiar with HIPAA and other federal, state, and local regulations governing client confidentiality.
  • Ability to travel regularly for the implementation of QM activities in Southeastern Pennsylvania as well as across the State of Pennsylvania as needed.
  • Demonstrated ability to manage multiple projects with multiple deadlines and priorities.
  • Demonstrated ability and desire to work with in a multi-cultural and multi-disciplinary team environment, serving diverse populations and institutions across a broad spectrum of community and clinical providers within the fields of sexual and reproductive health and maternal and child health.
  • Superior written and verbal communication skills, coupled with highly developed interpersonal skills and demonstrated ability to facilitate meetings
  • Flexible and open to changing priorities and managing multiple tasks effectively within a compressed timeframe.
  • Excellent assessment, problem-solving, and negotiation skills
  • Eligible for all city and state mandatory clearances, e.g. criminal and child abuse clearances

Education and Experience

  • Bachelor’s Degree required, Master’s Degree in Public Health, Social Work or related field (or equivalent field experience) preferred. Relevant industry specific experience considered in lieu of college degree where possible.
  • Minimum of 5 years of progressive experience planning, developing, evaluating, and coordinating health programs and services.
  • Minimum 5 years of progressive experience in health care program planning and budgetary oversight, preferably in a not-for-profit environment.
  • Minimum of 3-4 years of experience performing QM activities.
  • Experience with provision of sexual and reproductive health services and/or management of sexual and reproductive health programs, preferably in a Title X program.
  • Experience utilizing Quality Improvement (QI) tools (PDSA Cycle, root cause analysis, fishbone diagrams, etc.) in a health related setting.
  • Experience in clinical settings and/or patient care preferred.
  • Experience in HIV counseling, testing and referral and HIV primary care preferred.
  • Experience in developing and implementing policies and procedures around clinical care issues.

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